FAQ
Frequently Asked Questions
Find answers about wholesale orders, product customization, samples, production and business inquiries.
Upload your product image here.
QUICK ANSWERS
B2B Ordering & Project Information
Use the questions below to learn more about working with XML Charge.
WHOLESALEHow can I request a wholesale quotation?
Send us the products you are interested in, your estimated quantity and any customization requirements. We can review the details before preparing a quotation.
MOQWhat is your minimum order quantity?
Minimum order quantities can vary by product and customization requirements. Contact us with the product you need so we can confirm the applicable MOQ.
CUSTOMIZATIONDo you support OEM and ODM projects?
Yes. Depending on the product, customization may include branding, packaging, colors, specifications and other project requirements.
BRANDINGCan I add my logo or custom packaging?
Custom logo and packaging options are available for selected products. Requirements can be discussed before quotation and production.
SAMPLESCan I request samples before placing a bulk order?
Sample options depend on the product and project requirements. Contact us with the item you are interested in to confirm availability and sample details.
PRODUCTSWhat product categories does XML Charge supply?
Our main categories include wall chargers, car chargers, power banks, earphones and charging cables.
ORDERINGWhat information should I include in my inquiry?
Please include the product, estimated quantity, target market and any branding, packaging or specification requirements.
PRODUCTIONHow long does production take?
Production time depends on the product, quantity and customization requirements. Lead time should be confirmed for each order before production begins.
SHIPPINGDo you support international shipping?
Shipping arrangements can be discussed based on the destination, order size and delivery requirements.
Can't Find Your Answer?
Contact us with your product, wholesale or customization questions.